Privacy Policy

Last Updated: 14/05/2025

1. Introduction

This Privacy Policy explains how Hartej Singh Saund-Matharu ("I", "me", "my") collects, uses, and protects your personal information when you use my website and mentoring services.

2. Information I Collect

I collect information that you provide directly when you:

  • Complete the contact form

  • Book mentoring sessions

  • Fill in intake questionnaires

  • Subscribe to my newsletter

  • Make payments for services

This information may include:

  • Name and contact details (email address, phone number)

  • Educational and professional background

  • Information about your career goals and challenges

  • Payment information (processed through secure third-party processors)

  • Communications between us regarding mentoring

3. How I Use Your Information

I use your personal information to:

  • Provide mentoring services as requested

  • Schedule and manage appointments

  • Process payments

  • Send you the weekly newsletter (if subscribed)

  • Improve my services based on feedback

  • Comply with legal obligations

4. Legal Basis for Processing

I process your data on the following legal bases:

  • Contract: To fulfil our agreement when you book mentoring services

  • Legitimate Interest: To provide information requested and maintain business records

  • Consent: For marketing communications such as the newsletter

  • Legal Obligation: To comply with legal requirements including tax regulations

5. Data Retention

I retain your information for as long as necessary to provide the services you've requested, and as required for legal and accounting purposes. If you subscribe to my newsletter, I keep your information until you unsubscribe.

6. Data Sharing

Your information is treated confidentially. I do not sell your data to third parties. I may share your information with:

  • Squarespace (website provider)

  • Acuity Scheduling (appointment booking system)

  • Payment processors for service fees

  • Professional advisors (e.g., accountants) as necessary

  • Regulatory authorities if legally required

Each third-party provider has their own privacy policy governing how they process your data.

7. Your Rights

Under UK data protection law, you have rights including:

  • Access to your personal data

  • Correction of inaccurate data

  • Erasure (deletion) in certain circumstances

  • Restriction of processing in certain circumstances

  • Data portability

  • Objection to processing based on legitimate interests

  • Withdrawal of consent for optional processing activities

To exercise these rights, please contact me at hartejsinghsaundmatharu@gmail.com.

8. Security

I implement appropriate security measures to protect your personal information. However, no internet transmission is completely secure, and I cannot guarantee the security of information transmitted through my website.

9. Cookies

My website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

10. Changes to This Policy

I may update this Privacy Policy periodically. The latest version will always be posted on my website with the effective date.

11. Contact Information

If you have questions about this Privacy Policy or how I handle your information, please contact me at:

Email: hartejsinghsaundmatharu@gmail.com

12. Complaints

If you are concerned about how I process your data, please contact me directly. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).